Pengembangan dan Evaluasi Sistem Informasi Penjualan Berbasis Web melalui Usability dan Efisiensi Operasional

Algikka Algikka(1*),Kiswanto Kiswanto(2)
(1) Institut Sains & Bisnis Atma Luhur Pangkalpinang
(2) Institut Sains & Bisnis Atma Luhur Pangkalpinang
(*) Corresponding Author
DOI : 10.35889/jutisi.v15i3.3695

Abstract

Previously, all sales transactions at Mahmud Racing Apparel were managed manually through social media, leading to difficulties in data tracking, high susceptibility to recording errors, and delays in compiling sales reports. To address these challenges, this research centers on the design and engineering of a digital data management platform utilizing the Rapid Application Development (RAD) approach, alongside functional verification and the System Usability Scale (SUS) framework. All planned testing cases were accomplished with zero average SUS score reached 82, which is classified as "excellent," and the duration of each observed operational activity became significantly shorter, with the greatest time savings found in order data retrieval (77.78%) and sales report compilation (72.22%). These outcomes underscore how the engineered platform stands as exceptionally practical in daily operations, while actively contributes to fostering MSME digitalization in the custom apparel sector.

Keyywords: Online sales management system; Rapid Application Development; System Usability Scale; operational efficiency; MSMEs 

 

Abstrak

Sebelumnya, seluruh transaksi penjualan di Mahmud Racing Apparel dikelola secara manual melalui media sosial, sehingga memicu kendala dalam pelacakan data, rentan terhadap kesalahan pencatatan, serta keterlambatan dalam penyusunan laporan penjualan. Guna mengatasi kendala tersebut, penelitian ini menitikberatkan pada perancangan dan pembangunan platform digital manajemen data lewat pendekatan Rapid Application Development (RAD), pengujian fungsionalitas, serta instrumen System Usability Scale (SUS). Seluruh skenario pengujian yang direncanakan berhasil diselesaikan tanpa kesalahan, dengan skor rata-rata SUS mencapai 82 yang diklasifikasikan sebagai "sangat baik" (excellent). Selain itu, durasi dari setiap aktivitas operasional yang diamati menjadi jauh lebih singkat, di mana penghematan waktu paling signifikan ditemukan pada penarikan data pesanan (77,78%) dan penyusunan laporan penjualan (72,22%). Temuan ini memperkokoh bahwasanya platform yang dibangun berdiri sebagai solusi yang sangat praktis dalam operasional sehari-hari, sekaligus berkontribusi aktif dalam mendorong digitalisasi UMKM di sektor konveksi kustom.

 

Keywords


Sistem manajemen penjualan daring; Rapid Application Development; System Usability Scale; efisiensi operasional; UMKM

References


T. H. Novrini, M. Indra, Iyan G, Wahyuni, “Sistem Informasi Penjualan Dan Pembelian Berbasis Web,” vol. 21, no. 1, pp. 37–42, 2023.

J. Wahyudi, M. Asbari, I. Sasono, T. Pramono, and D. Novitasari, “Database Management Education in MYSQL,” Edumaspul J. Pendidik., vol. 6, no. 2, pp. 2413–2417, 2022, doi: 10.33487/edumaspul.v6i2.4570.

M. Zaka and R. Yunanto, “Web-based Online Sales,” Int. J. Res. Appl. Technol., vol. 1, no. 1, pp. 120–126, 2021, doi: 10.34010/injuratech.v1i1.5654.

D. Oktaviani, G. Nadila, and D. R. Sopyan, “Application of Information Systems in Web-Based Bucket Sales,” Int. J. Res. Appl. Technol., vol. 3, no. 1, pp. 197–202, 2023, doi: 10.34010/injuratech.v3i1.10126.

A. Mulyana and U. Rusmawan, “Rancang Bangun Sistem Informasi Point of Sale (POS) Berbasis Web (Studi Kasus Toko Andorio),” Maj. Ilm. UNIKOM, vol. 21, no. 1, pp. 43–50, 2023, doi: 10.34010/miu.v21i1.10689.

E. Rahwanto and Sudaryono, “Perancangan Sistem Informasi Penjualan Berbasis Web Pada Pt. Inter Aneka Plasindo,” J. Pendidik. dan Dakwah, vol. 2, no. 3, pp. 335–358, 2020.

M. MAIDURI, N. Nurfalinda, and E. Suswaini, “Implementasi Rapid Application Development Pada Rancang Bangun Sistem Informasi Laporan Keuangan Berbasis Website (Studi …,” vol. 3, no. 2, pp. 120–133, 2023, doi: 10.31284/p.semtik.2024-2.6208.

Sondang Sondang, “Penerapan Metode RAD Dalam PengembanganSistem Informasi Pemesanan Jasa PercetakanBerbasis Web pada Percetakan Karya Sehati Jaya,” Remik Ris. dan E-Jurnal Manaj. Inform. Komput., vol. 8, no. 3, pp. 871–881, 2024.

M. A. V. Wardhana, R. R. Putri, and S. R. Wardhana, “Rancang Bangun Sistem Informasi Akuntansi Berbasis Web Menggunakan Rapid Application Development Model di PT Adhitama Mitra Nusantara,” Semin. Nas. Tek. Elektro, Sist. Informasi, dan Tek. Inform., vol. 1, no. 1, pp. 261–267, 2023.

Y. H. Maulana, N. Nugroho, and G. U. Pratama, “Perancangan Sistem Ujian Online Berbasis Web Menggunakan PHP Native dan Mysql,” RIGGS J. Artif. Intell. Digit. Bus., vol. 4, no. 3, pp. 53–61, 2025, doi: 10.31004/riggs.v4i3.1970.

A.R. Gustiansyah, & W. Wiyanto, W., "Penerapan Metode RAD Pada Aplikasi Manajemen Perpustakaan Sekolah Dasar Nasional Amanah Bangsa Berbasis Web. Progresif: Jurnal Ilmiah Komputer, vol. 20, no. 2, pp. 671-680, 2024, doi:http://dx.doi.org/10.35889/progresif.v20i2.2057

A. Haris, “Perancangan Sistem Informasi Penjualan Berbasis Web Menggunakan PHP,” J. Manaj. dan Sist., vol. 04, pp. 48–55, 2025.

D. Fabiyanto and Y. Rianto, “Performance Evaluation of Multiple Machine Learning Models for Wine Quality Prediction Evaluasi Kinerja Multiple Model Machine Learning untuk Prediksi Kualitas Wine,” J. Inform. dan Teknol. Inf., vol. 21, no. 2, pp. 209–223, 2024, doi: 10.31515/telematika.v21i2.

I. M. A. O. Gunawan, G. Indrawan, and S. Sariyasa, “The Development of Academic Progress Information System Using Incremental Models Based on Usability Evaluation and White Box Testing [Pengembangan Sistem Informasi Kemajuan Akademik Menggunakan Model Incremental Berbasis Evaluasi Usability dan White Box T,” SINTECH (Science Inf. Technol. J., vol. 4, no. 1, pp. 67–78, 2021, [Online]. Available: https://doi.org/10.31598/sintechjournal.v4i1.661%0Ahttps://ejournal.stiki-indonesia.ac.id/index.php/sintechjournal/article/view/661%0Ahttps://ejournal.instiki.ac.id/index.php/sintechjournal/article/view/661

V. P. Sabandar and H. B. Santoso, “Evaluasi Aplikasi Media Pembelajaran Statistika Dasar Menggunakan Metode Usability Testing,” Teknika, vol. 7, no. 1, pp. 50–59, 2018, doi: 10.34148/teknika.v7i1.81.

H. Putra, “Membuat Karya Ilmiah dengan Menggunakan Prinsip IMRAD,” Vol. Januari, pp. 3–5, 2024.


The PDF file you selected should load here if your Web browser has a PDF reader plug-in installed (for example, a recent version of Adobe Acrobat Reader).

If you would like more information about how to print, save, and work with PDFs, Highwire Press provides a helpful Frequently Asked Questions about PDFs.

Alternatively, you can download the PDF file directly to your computer, from where it can be opened using a PDF reader. To download the PDF, click the Download link above.

Fullscreen Fullscreen Off

Full Text: File PDF

How To Cite This :

Refbacks

  • There are currently no refbacks.