Implementation of a Knowledge Management System to Enhance Innovation and Collaboration in Higher Education

Fajar Muttaqi(1*),Moh. Alfaujianto(2)
(1) Utpadaka Swastika University
(2) Utpadaka Swastika University
(*) Corresponding Author
DOI : 10.35889/jutisi.v15i1.3405

Abstract

This research addresses the growing need for effective knowledge management in higher education to foster innovation and collaboration. It focuses on designing and implementing a Knowledge Management System (KMS) for universities using a hybrid method that combines Waterfall and Agile approaches. Data were collected through surveys, interviews, and observations with lecturers, students, and staff. The system, built with the MERN stack and integrated with AI and Big Data analytics, includes three main modules: a centralized knowledge repository, collaboration tools, and an AI-based recommendation engine. User testing showed positive results—82% satisfaction with usability, 76% improved collaboration, and 85% accurate recommendations. The KMS enhances knowledge sharing and innovation, with future work targeting scalability and predictive analytics.

 

Keywords


Knowledge Management System; Higher Education; Innovation; Collaboration; Artificial Intelligence

References


A. Thomas, "Digitally transforming the organization through knowledge management: a socio-technical system (STS) perspective," European Journal of Innovation Management, vol. 27, no. 3, pp. 115-140, 2024, doi: 10.1108/ejim-02-2024-0114.

A. Bansal, C. Lakshman, M. Romano, S. Nijjer, and R. Attri, “Leaders’ knowledge systems in strategizing communication in high-uncertain and low-uncertain crises: balancing operational and relational outcomes,” J. Knowl. Manag., vol. 28, no. 8, pp. 2357–2382, Jan. 2024, doi: 10.1108/JKM-09-2023-0859.

X. Tan, G. Cheng, and M. H. Ling, "Artificial Intelligence in Teaching and Teacher Professional Development: A Systematic Review," Computers and Education: Artificial Intelligence, vol. 6, pp. 100-115, 2024, doi: 10.1016/j.caeai.2024.100355.

E. Santos, M. Carvalho, and S. Martins, "Sustainable Enablers of Knowledge Management Strategies in a Higher Education Institution," Sustainability, vol. 16, no. 12, p. 5078, 2024, doi: 10.3390/su16125078.

R. Baharin and C. Qi, "Digital Transformation in Malaysias Physical Retail Sector: Strategies, Challenges, and Opportunities," International Journal of Academic Research in Business and Social Sciences, vol. 14, no. 11, pp. 1826-1845, 2024, doi: 10.6007/ijarbss/v14-i11/23926.

A. A. Abdulmuhsin, H. O. Owain, A. H. Dbesan, M. A. Bhat, S. U. Rehman, and A. F. Alkhwaldi, “Acceptance of KM-driven metaverse technology in higher education institutions: are educators ready to be immersed?,” Inf. Discov. Deliv., vol. ahead-of-p, no. ahead-of-print, Jan. 2025, doi: 10.1108/IDD-11-2024-0188.

Z. Fan and L.-S. Beh, "Knowledge sharing among academics in higher education: a qualitative approach," VINE Journal of Information and Knowledge Management Systems, vol. 54, no. 2, pp. 300-320, 2024, doi: 10.1108/vjikms-12-2023-0347.

H. Halimatuzzahrah, “Implementasi knowledge management dalam meningkatkan profesionalitas guru madrasah aliyah swasta di Kabupaten Lombok Tengah,” J. El-Hikam, vol. 13, no. 2, pp. 311–343, 2020.

Y. Yumhi, D. Dharmawan, W. D. Febrian, and A. J. Sutisna, “Application of Rapid Application Development Method in Designing a Knowledge Management System to Improve Employee Performance in National Construction Company,” J. Inf. Dan Teknol., pp. 155–160, 2024.

A. Gupta, A. Apoorva, R. Chaudhuri, D. Vrontis, and A. Thrassou, “Knowledge sharing, learning engagement and workplace incivility among research scholars: the mediating role of self-esteem,” J. Knowl. Manag., vol. 28, no. 4, pp. 897–919, Jan. 2024, doi: 10.1108/JKM-11-2022-0881.

A. Mazorodze and P. Mkhize, "An investigation into the knowledgesharing practices for innovation in higher education institutions of developing countries," The Journal for Transdisciplinary Research in Southern Africa, vol. 18, no. 1, p. 1230, 2022.

A. Bereznoy, D. Meissner, and V. Scuotto, “The intertwining of knowledge sharing and creation in the digital platform based ecosystem. A conceptual study on the lens of the open innovation approach,” J. Knowl. Manag., vol. 25, pp. 2022–2042, 2021, doi: 10.1108/JKM-10-2020-0769.

J. Kim, A. A. Prempeh, E. K. Addai, and E. Wargo, "The Effect of Knowledge Sharing on Innovative Work Behaviour at Higher Education Institutions," Higher Education Quarterly, vol. 78, no. 2, pp. 245-260, 2024.

F. Muttaqi, “Build and design knowledge management system for sharing material teacher,” J. Phys. Conf. Ser., vol. 1511, no. 1, p. 12016, 2020, doi: 10.1088/1742-6596/1511/1/012016.

F. Muttaqi, M. Alfaujianto, and N. Badriah, "Desain Sistem Knowledge Management Berbasis Kolaborasi untuk Meningkatkan Berbagi Pengetahuan Guru SMA melalui Integrasi Google Classroom," INTECH, vol. 6, no. 1, pp. 12-25, May 2025.

M. Chedid, A. Caldeira, H. Alvelos, and L. Teixeira, “Knowledge-sharing and collaborative behaviour: An empirical study on a Portuguese higher education institution,” J. Inf. Sci., vol. 46, pp. 630–647, 2019, doi: 10.1177/0165551519860464.

Y. Zhang, "Research on Management Innovation in Colleges and Universities Based on the Concept of Knowledge Management," Applied Mathematics and Nonlinear Sciences, vol. 9, no. 1, pp. 110-125, 2024.

M. S. Sumbal, Q. Amber, A. Tariq, M. M. Raziq, and E. Tsui, “Wind of change: how ChatGPT and big data can reshape the knowledge management paradigm?,” Ind. Manag. Data Syst., vol. 124, no. 9, pp. 2736–2757, Jan. 2024, doi: 10.1108/IMDS-06-2023-0360.

N. Ghamrawi, T. Shal, and N. Ghamrawi, “Exploring the impact of AI on teacher leadership: regressing or expanding?,” Educ. Inf. Technol., vol. 29, pp. 8415–8433, 2023, doi: 10.1007/s10639-023-12174-w.


The PDF file you selected should load here if your Web browser has a PDF reader plug-in installed (for example, a recent version of Adobe Acrobat Reader).

If you would like more information about how to print, save, and work with PDFs, Highwire Press provides a helpful Frequently Asked Questions about PDFs.

Alternatively, you can download the PDF file directly to your computer, from where it can be opened using a PDF reader. To download the PDF, click the Download link above.

Fullscreen Fullscreen Off

Full Text: File PDF

How To Cite This :

Refbacks

  • There are currently no refbacks.