1. Home
  2. Vol 14, No 1
  3. Zulmi

Analisis Usability Sistem Informasi Akademik UNTAG Menggunakan Metode User Experience Questionnaire

Muhammad Nizar Zulmi(1*),Eristya Maya Safitri(2),Rafika Rahmawati(3)
(1) UPN “VETERAN” Jawa Timur
(2) UPN “VETERAN” Jawa Timur
(3) UPN “VETERAN” Jawa Timur
(*) Corresponding Author
DOI : 10.35889/jutisi.v14i1.2762

Abstract

The advancement of information technology has facilitated higher education institutions in conducting educational processes more effectively, efficiently, and transparently. One such implementation is the SIAMIK “UNTAG” application, developed by Universitas 17 Agustus 1945 Surabaya to support students' academic progress. However, its implementation still faces challenges, such as difficulty navigating menus and operating the application, which affects students’ academic activities.This study aims to evaluate the user experience of the SIAMIK “UNTAG” application using the User Experience Questionnaire (UEQ), which includes six aspects: attractiveness, clarity, efficiency, accuracy, stimulation, and novelty. Data were collected from 388 respondents using simple random sampling and analyzed with the UEQ Data Analysis Tool. The results indicate a generally positive user experience; however, improvements are needed in innovation, clarity, and user motivation. The average scores were: attractiveness (1.60), clarity (1.35), efficiency (1.42), accuracy (1.43), stimulation (1.42), and novelty (1.43).

Keywords: SIAMIK UNTAG; Usability analysis; User Experience Questionnaire

 

Abstrak

Perkembangan teknologi informasi telah mempermudah perguruan tinggi dalam menjalankan proses pendidikan secara efektif, efisien, dan transparan. Salah satu implementasinya adalah aplikasi SIAMIK “UNTAG” yang dikembangkan oleh Universitas 17 Agustus 1945 Surabaya guna mendukung kelancaran studi mahasiswa. Namun, dalam implementasinya masih terdapat kendala seperti kesulitan dalam navigasi menu dan pengoperasian aplikasi, yang berdampak pada proses akademik mahasiswa. Penelitian ini bertujuan mengevaluasi pengalaman pengguna aplikasi SIAMIK “UNTAG” menggunakan metode User Experience Questionnaire (UEQ) yang mencakup enam aspek: daya tarik, kejelasan, efisiensi, ketepatan, stimulasi, dan kebaruan. Data diperoleh dari 388 responden melalui teknik simple random sampling dan dianalisis menggunakan UEQ Data Analysis Tool. Hasil menunjukkan pengalaman pengguna tergolong positif, namun diperlukan peningkatan pada aspek inovasi, kejelasan, dan motivasi. Nilai rata-rata aspek: daya tarik (1,60), kejelasan (1,35), efisiensi (1,42), ketepatan (1,43), stimulasi (1,42), dan kebaruan (1,43).

 

Keywords


SIAMIK UNTAG; Usability analysis; User Experience Questionnaire

References


R. Umar, A. Ifanin, F. Ammatulloh, and M. Anggriani, “Analisis Sistem Informasi Web LSP UAD Menggunakan User Experience Questionaire (UEQ),” METHOMIKA J. Manaj. Inform. dan Komputerisasi Akunt., vol. 4, no. 1, pp. 173–178, 2020, doi: 10.46880/jmika.v4i2.191.

I. N. S. W. Wijaya, P. P. Santika, I. B. A. I. Iswara, and I. N. A. Arsana, “Analisis dan Evaluasi Pengalaman Pengguna PaTik Bali dengan Metode User Experience Questionnaire (UEQ),” J. Teknol. Inf. dan Ilmu Komput., vol. 8, no. 2, pp. 217-226, 2021, doi: 10.25126/jtiik.2020762763.

A. Maharani, B. Intan, and A. T. Susilo, “Analisis User Experience Pada Website Smk Negeri Tugumulyo Berbasis User Experience Questionaire (UEQ),” JUSIM (Jurnal Sistem Informasi Musirawas), vol. 6, no. 2, pp. 169–177, 2021.

S. Prasetyaningsih and W. P. Ramadhani, “Analisa User Experience pada TFME Interactive Learning Media Menggunakan User Experience Questionnaire,” J. Integr., vol. 13, no. 2, pp. 147–157, 2021, doi: 10.30871/ji.v13i2.3180.

S. R. Henim and R. P. Sari, “User Experience Evaluation of Student Academic Information System of Higher Education Using User Experience Questionnaire,” J. Komput. Terap., vol. 6, no. Vol. 6 No. 1 (2020), pp. 69–78, 2020, doi: 10.35143/jkt.v6i1.3582.

W. Ariannor and S. Abidah, “Evaluasi User Experience Sistem E-Learning Menerapkan User Experience Questionaire,” Jutisi J. Ilm. Tek. Inform. dan Sist. Inf., vol. 11, no. 2, pp. 383-392, 2022, doi: 10.35889/jutisi.v11i2.902.

M. A. Maricar, Edwar, A. P. N. Anisa, and B. F. Simangunsong, “Evaluasi User Experience Terhadap Website Maidekost Menggunakan Use Questionnaire,” Tematik, vol. 10, no. 1, pp. 67–73, 2023, doi: 10.38204/tematik.v10i1.1298.

M. Schrepp, “User Experience Questionnaire Handbook,” URL https//www. Res. net/publication/303880829{_}User{_}Experience{_}Questionnaire{_}Handbook{_}Version{_}2.(Accessed 02.02. 2017), pp. 1–15, 2019, [Online]. Available: www.ueq-online.org

S. Putro, K. Kusrini, and M. P. Kurniawan, “Penerapan Metode UEQ dan Cooperative Evaluation untuk Mengevaluasi User Experience Lapor Bantul,” Creat. Inf. Technol. J., vol. 6, no. 1, pp. 27-38, 2020, doi: 10.24076/citec.2019v6i1.242.

I. Putu, Y. Agus Ariwanta, I. Made, A. Oka Gunawan, and G. Indrawan, “Evaluasi User Experience Sistem Informasi Akademik Pada Website mahasiswa.pkkb.ac.id Menggunakan User Experience Questionnaire (UEQ),” J. Inf. Syst. Res., vol. 5, no. 2, pp. 363–373, 2024, doi: 10.47065/josh.v5i2.4490.

S. F. Novitasari, Y. T. Mursityo, and A. N. Rusydi, “Evaluasi Pengalaman Pengguna Pada E-Commerce Sociolla.Com Menggunakan Usability Testing Dan User Experience Questionnaire (Ueq),” J. Sist. Informasi, Teknol. Informasi, dan Edukasi Sist. Inf., vol. 1, no. 2, pp. 57–63, 2020, doi: 10.25126/justsi.v1i2.9.

Y. Sari, M. Arafah, and Novitasari, “Evaluasi Usability Sistem Informasi Akademik Dosen Menggunakan User Experience Questionnaire dan Heuristic Walkthrough,” J. RESTI (Rekayasa Sist. dan Teknol. Informasi), vol. 5, no. 2, pp. 247–253, 2021, doi: 10.29207/resti.v5i2.3022.

F. D. N. Annisa, J. N. U. Jaya, and S. Surmiati, “Evaluasi Pengalaman Pengguna Pada Aplikasi E-Wallet OVO dan GOPAY Dengan Metode User Experience Questionnaire,” J. Inf. Syst. Res., vol. 3, no. 3, pp. 242–251, 2022, doi: 10.47065/josh.v3i3.1527.

I. N. Y. A. Si Gede Ngurah Kerta Sanjaya Arya Jelantik, I Putu Satwika, “Analisis Sistem Informasi Akademik STMIK Primakara Menggunakan User Experience Questionnaire ( UEQ )”. J. RESTI (Rekayasa Sist. dan Teknol. Informasi), vol. 4, no. 2, pp. 245–252, 2021, doi: 10.27207/resti.v5i2.3032.

G. Tamarischa and C. Rudianto, “Analisis User Experience Mahasiswa FTI UKSW Terhadap Aplikasi Sistem Informasi Tugas Akhir Menggunakan User Experience Questionnaire”, J. Inf. Syst. Res., vol. 3, no. 4, pp. 352–363, 2024, doi: 10.47065/josh.v5i2.4580.


The PDF file you selected should load here if your Web browser has a PDF reader plug-in installed (for example, a recent version of Adobe Acrobat Reader).

If you would like more information about how to print, save, and work with PDFs, Highwire Press provides a helpful Frequently Asked Questions about PDFs.

Alternatively, you can download the PDF file directly to your computer, from where it can be opened using a PDF reader. To download the PDF, click the Download link above.

Fullscreen Fullscreen Off

Full Text: File PDF

How To Cite This :

Refbacks

  • There are currently no refbacks.