MAHALLI, Fathul; SHIDDIEQ, Diqy Fakhrun; NURHAYATI, Dwi. Peran Responsiveness dan Usability Artificial Intelligent Chatbot Shopee terhadap Customer Satisfaction. Progresif: Jurnal Ilmiah Komputer, [S. l.], v. 21, n. 1, p. 111–119, 2025. DOI: 10.35889/progresif.v21i1.2532. Disponível em: https://ojs.stmik-banjarbaru.ac.id/index.php/progresif/article/view/2532. Acesso em: 27 aug. 2026.