RAHAYU, Desi Puspita; ESTIYANTI, Made; PUTRA, Agung Raditya. Analisa Pengaruh E-CRM Dan E-WOM Pada Minat Customer Harris Hotel Sunset Road. Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi, [S. l.], v. 7, n. 3, p. 177–188, 2018. DOI: 10.35889/jutisi.v7i3.305. Disponível em: http://ojs.stmik-banjarbaru.ac.id/index.php/jutisi/article/view/305. Acesso em: 21 aug. 2026.